We recommend that students always end their exam by handing in their exam via the "Submit" button. If the student experiences network issues when submitting the exam, it can be submitted offline.
How can student answers be synchronized with Exam.net after the exam has been completed?
Students who have completed the exam using a regular web browser or SEB/Take a Test can synchronize any offline data by navigating to the page https://exam.net/offline. This must be done on the student's device in the same browser used to take the exam.
If the student has used our macOS or iOS app, the student can navigate to the page where the exam key is entered. If there is data on the device that has not yet been saved, it will be automatically submitted.
What happens if the student loses connection during the exam?
If the student loses connection temporarily during the exam, the student can continue without any problem. Short interruptions are not noticed by either the student or the teacher, as it does not affect the exam at all, and everything is automatically synced when the connection is restored.
If the interruption persists, a notice is displayed for both the student and the teacher, but the student can continue writing.
If the internet connection is restored, neither the teacher nor the student needs to do anything as the student's results are automatically saved.
If the connection does not work when it is time to submit the exam, the student will be informed and suggestions on how to handle the situation will be provided. We will go through the options for offline submission below.
As an extra security measure, it may be a good idea to take a picture of the student's text with a phone.
The student can continue taking their exam even if offline, and most of the functions will be available except for dictionaries and spell-check.
Exam.net continuously tries to reconnect, and when it succeeds everything returns to normal. If there is no connection so that the test cannot be submitted, the information in the image below is displayed for the student. Here, the student receives, in addition, to help to try submission again (in the event of, for example, a temporary problem with the connection), the following suggestions for offline submission:
Try submitting again
By choosing this option, the student can try submitting again. If that doesn't work, choose one of the options below.
Submit via QR code (highly recommended)
It is possible to submit via a QR code that is scanned with any mobile device, so it does not necessarily have to be the student's mobile phone.
This is also the way to submit offline that we mainly recommend because it provides immediate information that the student's answer has been synchronized with Exam.net.
Save the file for offline submission
An encrypted file is downloaded to the student's device in the folder where downloaded files usually end up. As soon as the device is connected to the internet, the student can double-click on the file, which is then automatically synchronized with Exam.net.
Save the file on Chromebook
To be able to save an offline file on a Chromebook, a USB stick is required.
1. Press the "Save File" button to download the offline file to the device.
2. The file is downloaded to the student's device.
3. Click "The file is saved, end the exam"
4. When the student's device then has a working connection, the student clicks on the file on which the submission is made.
Save the file in the browser
With the Save file in browser option, the exam can be closed, and the student answers are then saved encrypted in the browser.
By going to https://exam.net/offline later - this can be synchronized with Exam.net.
The last option, nothing works
As a last resort, you can photograph the QR codes (sharp images) and the student text.